Privacy Policy

Effective Date: 01.02.2026

CalmMind Nigeria Limited (“CalmMind”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.calmmindngl.com (the “Website”).

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order, contact us, or interact with the Website, we may collect:

• Full name

• Phone number

• Email address

• Delivery address

• Order and payment details

b) Automatically Collected Information

When you browse our Website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and time spent on the Website

This information is used for analytics, security, and website optimisation purposes.

2. How We Use Your Information

We use your information to:

• Process and fulfil orders

• Communicate with you about your orders or enquiries

• Provide customer support

• Improve our products, services, and Website experience

• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We may share your information only with:

• Delivery partners for order fulfilment

• Payment and order-processing platforms

• Legal or regulatory authorities when required by law

All third parties are required to protect your data and use it solely for the intended purpose.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, misuse, loss, or disclosure. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to enhance user experience, analyse traffic, and improve functionality. You may disable cookies in your browser settings, though this may affect some features of the Website.

6. Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

CalmMind Nigeria Limited